Refund Policy

Effective Date : Jan 15, 2025

At StockHub, we strive to ensure customer satisfaction. This Refund Policy outlines the conditions under which refunds are processed for our paid subscriptions. By subscribing to StockHub, you agree to this Refund Policy.

7-Day Free Trial

All new subscriptions come with a 7-day free trial. During this trial period, you can use all paid features without being charged. If you cancel your subscription within the 7-day trial, you will not be charged.

Refund Eligibility

Refunds are generally not provided, except in the following cases:

• Technical Issues: If you experience significant technical problems that prevent you from using the Service, and we are unable to resolve them within a reasonable time.
• Duplicate Charges: If you were charged in error due to a system malfunction.

How to Request a Refund

To request a refund, please contact us with the following details:

• Your account information (e.g., email address used for registration).
• The reason for your refund request.
• Any relevant supporting information (e.g., screenshots, error messages).

Our team will review your request and respond within 7 business days.

Non-Refundable Scenarios

We do not issue refunds for:

• Partial subscription periods.
• User dissatisfaction due to lack of specific features.
• Failure to cancel the subscription before the renewal date.

Processing Refunds

Approved refunds will be processed to the original payment method within 10 business days. Processing times may vary depending on your payment provider.

Changes to the Refund Policy

We may update this Refund Policy from time to time. Any changes will be posted here with the updated effective date. Please review the policy periodically to stay informed.

We value your trust and are committed to ensuring a positive experience with StockHub!